Frequently Asked Questions

Please contact Michael Saporito ([email protected]) to arrange receipt of your materials.

Flyers, emails, and the registration pages of approved events will list information about CPCS credit hours. If credits are not listed, the event was not approved for credits. If you have questions about out of state credits please email Michael Saporito ([email protected]).

You will receive a certificate of attendance by email within a week of attending an online CLE. If you misplaced your copy, contact Michael Saporito ([email protected]) to receive a replacement copy after attendance is verified.

Social Law CLE events are not submitted to groups other than CPCS for CLE credit. However, you can submit Social Law CLE events to out of state CLE boards for approval. Please contact Michael Saporito ([email protected]) if you have any questions concerning out of state CLE credits, forms, or submission.

Social Law records most of our CLE events. Currently available programs that can be purchased may be found on the Purchase Recorded Webinars & Materials page.

The easiest way to get a recording is to register – all who are registered will receive a link the video recording for any event that is recorded.

CLE credit is not available for recorded programs.

Please email Michael Saporito ([email protected]) if you have any questions about purchasing programs.

Social Law Library databases are located on a separate server from the Social Law Library website. This gives you the user improved speed and efficiency while providing the Library with server redundancy. After logging in to the Social Law Library website, you are re-directed to the Library Database Server.

The Library Database Server needs to know that you have been authenticated to view Social Law Library databases. It does this by means of a session cookie which was placed on your PC when you visited the web server.

There are several anti-virus, anti-spam, firewall, and pop-up blockers which will stop this cookie from being placed on your PC. The software may also inhibit the script which generates the cookie from running on your browser.

There are too many versions, brands, and configurations of this type of software to go into detailed instruction on how to disable them. However, it is a good troubleshooting step to:

1. Disable any anti-virus, anti-spam, firewall, and/or pop-up blocker on your PC.
2. Clear your Temporary Internet Files or Internet Cache.
3. Use the following instructions to Enable First Party Session Cookies on your PC.
4. Restart your Internet Browser (i.e. Google Chrome, Microsoft Edge, Firefox, Etc.).
5. Log In to Social Law Databases.

*If this has not resolved your issue, consult your software documentation to whitelist the Social Law Library Database URL on your PC. If you are still unable to log in to Social Law Library Databases, Contact Technology Services at [email protected] or 617-226-1570.

Your login for eBooks is the same as your database login. If you do not know this or you need to reset your login please contact the Circulation Desk at 617-226-1500 or [email protected].

The LexisNexis Digital Library is hosted on the Overdrive platform.

If you are searching in the catalog, you can limit your search results on the side menu bar to only eBooks under FORMAT.

Underneath the title the status will read Available (0 of 1). If it is not available you can place a hold.

Like items in our current print collection, eBooks are checked out for 7 days at a time. Unlike our print collection, the eBooks are automatically checked back in and taken off of your account when the 7 days has passed. Three days before the due first date, you are given the option to renew the book for an additional 7 days.

Yes. Patrons have a limit of 10 titles per user.

Any desktop, laptop or mobile device can. Please read the troubleshooting information provided by OverDrive for your specific device here.

No.

eBooks are automatically returned when the 7 day loan is up. To return them sooner, from the ‘my books’ section you can click the clock icon and select return or renew. From the catalog just click the return button.

If you are experiencing any technical problems or have issues accessing content please contact the circulation desk at (617) 226-1500.